Frequently Asked Questions
Everything you need to know about shopping with Wildflower Mercantile.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. You will receive a tracking number via email as soon as your package leaves our warehouse.
What is your return policy?
We offer a 30-day return window for most items in their original, unused condition. Please note that seasonal items and apothecary products are final sale for safety and hygiene reasons.
Are your products ethically sourced?
At Wildflower Mercantile, we prioritize partnerships with independent artisans and sustainable manufacturers. We vet every vendor to ensure fair labor practices and high-quality craftsmanship.
Can I change or cancel my order after it has been placed?
Since we strive to process orders quickly, we can only make changes or cancellations within 2 hours of purchase. Please contact our support team immediately for assistance.
Do you offer international shipping?
Currently, we ship to the United States and Canada. We are working on expanding our reach to more international destinations in the near future.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal, Apple Pay, and Google Pay for a seamless checkout experience.